Find Flow.

Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.

IT OPERATIONS

A holistic solution, grounded in real experience.

We started with empowering network ops organizations to navigate their most complex challenges. As we’ve evolved, we’ve become ever more expert at operationalizing systems beyond mere functions and features. See what we’ve achieved – and what we can do for you.

Methodology

IT Operations is the belly of the beast. We’ve shown deeper domain knowledge, a richer depth of skill, and true reach-back capabilities.

Case Studies

When we create solutions, we go beyond engagement to education, and past progress checks to true white-glove guidance.

Technologies

We stay philosophically aligned with our technology partners, and alert to emerging players. So as these platforms stretch to serve their users, we do too.

WE GET IT DONE

Excellence in IT Ops Implementation.

When we say we’ve done more ITSM and ITOM implementations than pretty much anyone else out there, we mean it. So we have deep vendor relationships and technical resources. We’re well-versed in the nuance of risk mitigation. And we’re proud to execute a better, faster service while remaining within budget, time after time.

We’re focused on the ecosystem.

Everyone cites a platform-agnostic approach as gospel. We see things differently. All of the platforms we support provide possibilities as well as pitfalls. Our opportunity is to flex, adapt, and redouble our expertise. So as these platforms stretch to serve users, we do too. And as new platforms emerge, we commit to knowing what’s next.

Nuanced understanding of how change actually works.

We’re interested in true human adoption. Because turning on a new technology does nothing if the work comes up short in defining vision, bridging teams, training stakeholders, and aligning everyone across the board.

Your vision is bigger than a tool.

We approach every project as strategists who are excited not just about solving the present problem, but realizing the future possibilities. We’re paving the way for innovation in AI/ML, predictive analytics, and automation. As IT grows exponentially more complex, any plan that doesn’t include these elements can no longer support your business objectives. But the biggest potential lies in a nuanced understanding of both transformative technology and the human element, and how they interact.

A business mentality +
A get-it-done culture.

At Windward, we simply focus on the right people for the job. We hold ourselves to incredibly high standards—and prove our credibility time after time. We call this exacting, no-drama attitude “calmbitious.” It means we’ll keep our cool and deliver excellence every time.

A UNIQUE ORGANIZATION

Here, we’re playing a different game.

We’re Windward, and we deliver real-world IT Operations solutions that help our clients find flow. We do this work not just as technologists, but as strategists with purpose. And we’ve lived by this dedication to real impact from the very beginning.